Remote IT that keeps your business running and audit-ready.
You’ve got a business to run. We handle the everyday support, the security, and the evidence auditors and insurers keep asking for — wherever your people work. One flat monthly price, no surprise invoices.
20 minutes, no pitch — we’ll tell you straight if there’s a fit. Prefer to look first? Get an instant IT risk score →
Nobody goes looking for IT on a good day.
Something forced it — a form with a date on it, an incident, a provider who stopped answering, or a deadline that finally arrived. Whichever one you’re living right now, start there. We’ve met you here before.
HIPAA, GLBA, PCI, or a cyber-insurance renewal asking for MFA, EDR, backup testing, and written policies — with a date on it. We build the evidence file with you, then keep it current so next year isn’t a scramble.
Ransomware, a wire that went to the wrong account, a mailbox sending on its own. Call us first, even if you’re not a client — during business hours a person picks up, or calls you back within the hour.
Tickets sit for days, the invoice changes every month, and nobody can tell you when a backup was last restore-tested. Switching is a documented four-phase handover, not a leap of faith — nothing goes dark in between.
Free security updates ended October 14, 2025. The machines still boot, so it’s easy to put off — but every new vulnerability stays open, and carriers now ask which OS versions you’re running.
Three pillars. One predictable invoice.
Most clients begin with a Managed Endpoint plan for each device, a Managed Inbox for each email account, and a Managed Site for the office. Servers, backup, and your domain are added as needed.
Complete protection and management for every workstation, laptop, or shared computer your team depends on.
- EDR + DNS filtering
- OS & app patching
- Image-level backup
- Mobile device coverage
Microsoft 365 mailbox administration, advanced anti-phishing, and SaaS backup. The most common attack vector, locked down.
- Advanced anti-phishing
- MFA enforcement
- SaaS backup (M365)
- Mailbox administration
Firewall, switches, wireless, and onsite hours that scale with the location. Three site sizes — Small, Standard, Complex — for everything from a single suite to a multi-building campus.
- Firewall management
- UniFi switching & Wi-Fi
- 1 / 3 / 6 onsite hours per tier
- Network monitoring
The opposite of how IT usually feels.
Most small businesses get IT in two flavors: a one-person break-fix shop you’re stuck with, or an enterprise MSP that bills like one. We built Micro-IT deliberately between the two, because that’s the company we’d want to hire.
We’re not a break-fix shop, and the model only works if we keep you out of trouble in the first place — patching, EDR, restore-tested backups, a written disaster-recovery posture, and a documented playbook for the things that actually happen: ransomware, wire fraud, a switch that dies on a Friday afternoon. Every quarter we sit down with you and go through the numbers, the risks, and what’s next.
Industries that can’t afford an off day.
We look after small and mid-sized organizations where downtime, a breach, or a missed compliance check costs something real. Your plan ships with the tooling and policies your industry is actually judged on.
Remote-first nationwide. Local where it counts.
Nearly everything we do arrives over the wire — help desk, 24/7 SOC monitoring, patching, backup testing, and the compliance evidence work — on the same ≤1-hour response target in all 50 states, same stack, same people. We keep four by-appointment offices: Metropolis, Illinois; Paducah, Kentucky; Waco, Texas, where our Central Texas partner works; and Montrose, Colorado. When something genuinely needs hands on it, we’ll be there — and the point of the model is that it rarely has to come to that.
Onboarding you’ll find boring.
Four phases from the first call to a network we quietly run. Nothing dramatic happens — that’s the point.
See the full process →- Phase 01 Discover We write down every device, account, and contract before we change a thing.
- Phase 02 Stabilize Backups, EDR, and DNS filtering go on first. Safe before fast.
- Phase 03 Optimize Email, identity, and patching move onto our stack. Old vendors offboarded.
- Phase 04 Operate Monitoring is live, your first review is on the calendar, and you have one number to call.
We’re a small business too.
I run an American small business, and so do most of the people we look after — pharmacies, clinics, credit unions, city halls, contractors. I know what a surprise invoice does to a month, and I know the particular sinking feeling of calling the person who set up your network and getting voicemail again.
So here is what we put in writing on every contract: technology should feel like a quiet partner. We protect your team, keep your systems running, and give you one number to call when something goes wrong. You’ll know what it costs before the month starts, and you’ll know who’s picking up.
In their words
“The first month was the quietest our staff had been in years. No surprise bills, no mystery slowdowns at the counter, no waiting on someone’s voicemail.”
“Sunday morning runs without me thinking about it. Streaming, audio, donor portal — it all just works, and the help desk picks up before I’ve finished dialing.”
“The EHR vendor calls us now instead of the office manager. That alone saved hours a week.”